How we work

Process

No black box, no surprise invoices, no disappearing act after kickoff. Five phases, the same team from first call to launch day.

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No surprises

A process you can actually follow — not one you have to trust blindly

Most agencies sell you a process slide in the pitch deck and then quietly abandon it the moment the contract is signed. Ours survives contact with reality because it was built around how the work actually happens, not how it looks in a proposal.

You always know which phase you're in, what's due next, and who's doing it. No relay race between departments, no project getting reassigned to someone you've never spoken to. The person who scoped your project is the person building it.

That's not a luxury add-on — it's the only way we know how to keep quality high without ballooning the timeline. Fewer handoffs means fewer places for things to quietly go wrong.

5 Phases, no skipping ahead
100% In-house, no subcontracting
6-10wk Typical timeline
The five phases
01

Discovery

We don't open a design file until we understand the business behind the brief — your customers, your competitors, and the actual goal hiding behind "we need a new website."

02

Strategy

Sitemap, content priorities, success metrics — agreed and written down before a single visual decision gets made. Every choice after this point traces back to something we decided here, not a guess.

03

Design

Concepts get pressure-tested against the strategy, not against personal taste. You see real direction early, not a moodboard — and you're never asked to approve something in the abstract.

04

Build

Clean, documented, maintainable code — built by the same people who designed it, so nothing gets lost in translation between the file and the browser.

05

Launch & Support

Going live is the start of the relationship, not the finish line. Every project ships with a support window, a handover session, and a direct line to the people who built it.

Kutassy Bálint
Kutassy Bálint Founder & Creative Director
Same hand, start to finish

A process is only as good as the people who actually run it.

We don't believe in sales calls run by one team and delivery handled by another. Whoever you talk to in week one is still in the room in week six. That continuity is the entire point of the structure — not a side benefit.

If something needs to change mid-project, you're not waiting on a status update from someone relaying information secondhand. You're talking to the person who can actually make the call.

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Common questions

The questions every client asks before kickoff

A process only earns trust once it survives the messy parts — changed minds, shifting deadlines, feedback that arrives later than planned. Here's how ours actually handles them.

What if you don't love the first concept?

Iteration

What if the scope shifts mid-project?

Flexibility

What if you need changes after launch?

Support

What if your team can't keep up with feedback rounds?

Pace

What if something breaks on a Saturday?

Reliability

What if you don't know what you need yet?

Discovery
Iteration 01 / 06

Process, in practice

View all case studies →
Linardics Kft.
Web Design Development 2024

Linardics Kft.

Six weeks, five phases, zero scope surprises — from first discovery call to a storefront that converts trade professionals into customers.

Aluveka Group
Web Design Brand Identity 2025

Aluveka Group

A combined brand and web engagement that stayed on the same five-phase track even after the scope grew mid-project.

Gábor Linardics
Client · Linardics Kft.
"We always knew exactly where we stood. No chasing for updates, no surprise change orders — just a clear plan that we actually watched happen.

Gábor Linardics

Managing Director, Linardics Kft.

Let's work together

A clear process is the cheapest insurance a project can have.

Let's start with discovery.

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KUTASSY Studio
Our Studio · Budapest

A creative space where bold ideas take shape

A home for strategy, design, and engineering — built to move ambitious brands forward.

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Aluveka
News · June 2025

Kutassy launches new brand identity for Aluveka Group

A complete visual overhaul — from logo to digital presence — for one of Hungary's leading aluminium manufacturers.

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Linardics
News · May 2025

Behind the work: redesigning Linardics' digital storefront

How we turned a complex product catalogue into a conversion-focused e-commerce experience.

Read more →